Delivery Policy

Effective Date: March 18, 2025

At Egelhoff Sports, we strive to ensure timely and accurate delivery of all orders. This policy outlines our shipping methods, processing times, and other important delivery details.

1. Order Processing Times

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received.
  • Custom and personalized items (such as letterman jackets and custom apparel) may require additional processing time, which will be communicated at checkout.

2. Shipping Methods & Estimated Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time Notes
Standard Shipping 3-5 business days Most orders qualify
Expedited Shipping 1-3 business days Faster delivery option
Overnight Shipping 1 business day Orders must be placed before 12 PM EST
Local Pickup Varies Available for select locations
  • Delivery estimates apply after the order has been processed.
  • Shipping times may be affected by holidays, carrier delays, or extreme weather conditions.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
  • Free shipping may be available for orders over a certain amount (if applicable).

4. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.
  • You can track your package on the carrier’s website using the tracking number provided.

5. Shipping Restrictions

  • We currently ship within the United States.
  • We do not ship to P.O. Boxes for orders requiring expedited or overnight shipping.
  • International shipping is not available at this time.

6. Lost, Stolen, or Delayed Packages

Egelhoff Sports is not responsible for:

  • Packages lost or stolen after delivery confirmation.
  • Carrier delays due to unforeseen circumstances (e.g., extreme weather, high shipping volumes).

What to Do If Your Package Is Lost or Delayed

  1. Check your tracking number – Sometimes delays occur with the carrier.
  2. Contact the shipping carrier – They may have more information about the package’s status.
  3. Reach out to us – If your package is missing for more than 10 business days, email [insert contact email] for assistance.

7. Undeliverable Packages & Address Errors

  • If an order is returned to us due to an incorrect address, the customer is responsible for additional shipping charges to reship the package.
  • If the error was on our part, we will cover the reshipping costs.

8. Local Pickup (If Available)

For customers who choose local pickup:

  • You will receive a notification when your order is ready for pickup.
  • Orders must be picked up within 7 business days of notification.
  • A valid photo ID or order confirmation is required at pickup.

9. Compliance with Ohio Laws

This policy complies with Ohio Revised Code 1345 – Consumer Sales Practices Act, which regulates consumer transactions and delivery expectations.

10. Contact Us

For any questions regarding your order’s delivery, contact us:

Egelhoff Sports
Website: https://egelhoffsports.com
Email: egelhoffsports@sbcglobal.net
Phone: (614) 436-5700
Address: 50 Dillmont Drive Columbus, Ohio  43235